u/siddheysh

3 orders. 15 days. ₹xxxxx blocked. And today, Flipkart's own escalation executive said "if not possible to deliver, we will ask the seller to cancel."

This is not a delay. This is fraud.

**Timeline:**

**Order 1 (Early May):** Repeated "Waiting for Pickup" delays. Flipkart executive Mr. X personally advised me to cancel and reorder, assuring it wouldn't repeat. I complied in good faith. Filed NCH Complaint #1.

**Order 2 (9 May):** Executive Ms. Y confirmed NO stock issue on 11 May evening. Next morning — cancelled citing "seller unable to restock." Direct contradiction. ₹xxxxx blocked on credit card EMI. Flipkart issued ₹2,000 gift card — basically admitting fault. Filed NCH Complaint #2.

**Order 3 (13 May):** Placed again on Ms. Y's priority delivery assurance for 14 May.

- 14 May → not shipped

- 14 May evening → extended to 16 May

- 15 May → automated email pushes to 18 May

- Product STILL ACTIVELY LISTED throughout

Filed NCH Complaint #2. Company remark: "We will revert on it" — zero revert received.

**Today (15 May):** Ms. Y calls asking me to wait till Sunday for an "update" — not delivery. When I pushed back, she admitted: "if not possible to deliver, we will ask the seller to cancel."

**The smoking gun:** I called the official India importer directly today. They confirmed they are COMPLETELY OUT OF STOCK for 15-20 more days.

Filed NCH Complaint #3.

Flipkart's seller was knowingly listing unavailable inventory, taking orders, blocking customer funds, and lying about delivery timelines.

**What I've done:**

- Emails to Flipkart leadership

- 3 NCH complaints filed

- Pre-litigation formal notice sent

- Filing e-Jagruti tonight (routes to CCPA)

- Consumer Court next if unresolved

- Claiming ₹40,000 compensation

**My question, Is this not a clear violation of Consumer Protection Act, 2019? Share your similar experiences.

Will keep this updated.

#Flipkart #ConsumerRights #Fraud #OnlineShopping #FlipkartBlackMembership

3 orders. 15 days. ₹xxxxx blocked. And today, Flipkart's own escalation executive said "if not possible to deliver, we will ask the seller to cancel."

This is not a delay. This is fraud.

**Timeline:**

**Order 1 (Early May):** Repeated "Waiting for Pickup" delays. Flipkart executive Mr. X personally advised me to cancel and reorder, assuring it wouldn't repeat. I complied in good faith.

**Order 2 (9 May):** Executive Ms. Y confirmed NO stock issue on 11 May evening. Next morning — cancelled citing "seller unable to restock." Direct contradiction. ₹xxxxx blocked on credit card EMI. Flipkart issued ₹2,000 gift card — basically admitting fault. Filed NCH Complaint #1.

**Order 3 (13 May):** Placed again on Ms. Y's priority delivery assurance for 14 May.

- 14 May → not shipped

- 14 May evening → extended to 16 May

- 15 May → automated email pushes to 18 May

- Product STILL ACTIVELY LISTED throughout

Filed NCH Complaint #2. Company remark: "We will revert on it" — zero revert received.

**Today (15 May):** Ms. Y calls asking me to wait till Sunday for an "update" — not delivery. When I pushed back, she admitted: "if not possible to deliver, we will ask the seller to cancel."

**The smoking gun:** I called the official India importer directly today. They confirmed they are COMPLETELY OUT OF STOCK for 15-20 more days.

Flipkart's seller was knowingly listing unavailable inventory, taking orders, blocking customer funds, and lying about delivery timelines.

**What I've done:**

- Emails to Flipkart leadership

- 3 NCH complaints filed

- Pre-litigation formal notice sent

- Filing e-Jagruti tonight (routes to CCPA)

- Consumer Court next if unresolved

- Claiming ₹40,000 compensation

**My question, Is this not a clear violation of Consumer Protection Act, 2019? Has anyone successfully fought Flipkart on phantom listings?

Will keep this updated.

#Flipkart #ConsumerRights #Fraud #OnlineShopping #FlipkartBlackMembership

3 orders. 15 days. ₹xxxxx blocked. And today, Flipkart's own escalation executive said "if not possible to deliver, we will ask the seller to cancel."

This is not a delay. This is fraud.

**Timeline:**

**Order 1 (Early May):** Repeated "Waiting for Pickup" delays. Flipkart executive Mr. X personally advised me to cancel and reorder, assuring it wouldn't repeat. I complied in good faith.

**Order 2 (9 May):** Executive Ms. Y confirmed NO stock issue on 11 May evening. Next morning — cancelled citing "seller unable to restock." Direct contradiction. ₹xxxxx blocked on credit card EMI. Flipkart issued ₹2,000 gift card — basically admitting fault. Filed NCH Complaint #1.

**Order 3 (13 May):** Placed again on Ms. Y's priority delivery assurance for 14 May.

- 14 May → not shipped

- 14 May evening → extended to 16 May

- 15 May → automated email pushes to 18 May

- Product STILL ACTIVELY LISTED throughout

Filed NCH Complaint #2. Company remark: "We will revert on it" — zero revert received.

**Today (15 May):** Ms. Y calls asking me to wait till Sunday for an "update" — not delivery. When I pushed back, she admitted: "if not possible to deliver, we will ask the seller to cancel."

**The smoking gun:** I called the official India importer directly today. They confirmed they are COMPLETELY OUT OF STOCK for 15-20 more days.

Flipkart's seller was knowingly listing unavailable inventory, taking orders, blocking customer funds, and lying about delivery timelines.

**What I've done:**

- Emails to Flipkart leadership

- 3 NCH complaints filed

- Pre-litigation formal notice sent

- Filing e-Jagruti tonight (routes to CCPA)

- Consumer Court next if unresolved

- Claiming ₹40,000 compensation

**My question, Is this not a clear violation of Consumer Protection Act, 2019? Has anyone successfully fought Flipkart on phantom listings?

Will keep this updated.

#Flipkart #ConsumerRights #Fraud #OnlineShopping