Ridiculous Cancellation Policy - Never Using TaskRabbit Again
My dishwasher was not working so I scheduled a task with a Tasker that clearly said he could handle appliance installation and repairs and specifically listed dishwashers as an appliance he could assist with. I schedule the task for that day because I needed my dishwasher that day. Tasker contacts me and says he can't do dishwasher repairs. So I cancelled the task. Then I see a $76 charge on my credit card. I contact Taskrabbit and they said if a task is cancelled within 24 hours of the task therre's a nonrefundable cancellation fee and it doesn't matter that the task was cancelled because the tasker didn't have the skills for the task. I've already got my credit card company to reverse the charge but I'm shocked at how much of a scam Taskrabbit is. Never using it again.