I just had the most terrifying delivery. I drove up to the address it was in a one way street. The guy walked down from the house to the window of my car and asked for the order. Then from the same driveway a car facing toward me honked at me and so I drove into the dead end to get out of the way. I turned around and the car pulled out of the driveway INTO the dead end (which was really narrow and lined with park cars so I could not get out at this point. ) Why would they pull towards the dead end like that and just block me in? We sat there for a minute. I didn't do anything and I was like fifteen yards away at a distance. Finally the car backed up BACK into the driveway, turned the OTHER way to go out to the main road and fully drove away. What???
I wanted to contact doordash safety and raise this concern and I had already dropped the order and pushed the safety button. The phone call option sent me to a robot voice-mail that had no option to leave a message or anything! Then I tried to submit a safety report in the written form they have. They sent an automated reply?? How am I supposed to feel safe if this is how they treat me when I'm actively worried about my safety?
I am working towards extra money for a couple bills right now, but I don't know if I'm going to be still doing this gig next month. I downloaded Uber Eats and got all set up to drive yesterday, I'm not sure if it'll be much better but it can't be any worse!!!!!!!!!!! Even if Uber eats doesn't work out, I think im almost done with Doordash. It's bad enough having a purposely broken app, purposely pitting customers against drivers, creating these toxic dynamics, the acceptance rate system where I lose points even on orders I'm trying to accept and the apps stupid spinning circle is going, the myriad of problems. But it adds insult to injury that I can't even contact a safety line if I'm scared for my safety. I drive alone, I'm a unthreatening chick, and I'm convinced if someone kidnapped me on a doordash drive I would literally never be found or reported missing.