Anybody have any recent experiences with BofA cancelling autopay and not alerting you?
This just happened to me and I'm absolutely livid. Have had two BofA cards for 10 years, never missed a payment on either of them. Stopped using one of the cards around two years ago, used it again accidentally in January, and didn't find out they had cancelled the autopay until I got an alert that my credit score dropped from 800 to 710. Called them and they're adamant that there's nothing they can do, and that I should be grateful that they didn't charge me a late fee as a "courtesy" for cancelling the autopay.
I found some other reddit post describing similar issues, but most are a few years old and it seems like BofA has tightened their policy around goodwill adjustments since then. Has anybody had this happen recently and been successful in getting them to remove the past due payment?