u/rendyrclo

Hi,
We run a clothing store on Shopify and have attempted to open a tiktok seller account to start selling our clothing. It's designed in the UK and ethically made in Portugal.
Initially there was a "Fake qualification" validation, I provided everything that was required, including a video of me talking with identification and with our stock (over £15k's worth in boxes and showing each item). We were then permanently closed. I contacted tiktok support who could not provide any further information other than "Missing supporting material" and that the decision was final and closed. Incredibly frustrating, as there's drop shippers all over tiktok shop and a genuine business get's automatically closed.

Has anyone been through this before?

Thanks.