I was a VIP backer from the North Eastern US. I just got one of two machines (after begrudgingly paying $422 in shipping/taxes/import duties 🤯). It didn’t specify, so I assumed I was going to get both machines in one box (I got one for the coffee bar at work, one for home). Only one showed up, and they haven’t responded to any of my questions regarding the second machine and/or accessories (I wanted to change some items since I got a black/maple machine, which was what they had available right now).
Has anyone else received just one of two machines? Or both? It seems pretty crazy to be paying $422 per machine for delivery, and if they’d asked, I’d have probably instructed them to wait until they could send both machines together to reduce shipping, if that were an option.
Either way, it’s a sweet machine so far, and pairing very well with the morning dream steamer I got since Met Milk isn’t available and my partner requires milk drinks (I enjoy them now and again as well).
Another random question: does anyone who’s using a 58-49mm step-down basket experience a loud “pop” (sometimes accompanied by a splash of hot water) as the shot finishes and the piston is retracting?