Upload consistently higher than download...
Located in DFW area (north suburbs).
"Upgraded" to Spectrum Internet Gig from Spectrum Internet Ultra in February.
The situation since the upgrade is weird!
Before the upgrade:
- Avg Download: ~650mbps
- Avg Upload: ~600mbps
During the upgrade (they claim this was because they moved me to basic until the plan switched fully):
- Avg Download: ~400mbps
- Ave Upload: ~400mbps
After the upgrade:
- Avg Download: ~450mbps
- Avg Upload: ~850mbps
This is from a wired connection. I have reset this thing a thousand times, had Spectrum reset from their end and I can never get downloads as fast as before the "upgrade". I asked if I could go back to Ultra and they said I could not as they no longer offer that service.
I mean great that the upload is super fast but why is the download so much slower. I can't figure out what is going on here. It has to be some limit Spectrum is putting on place right?
There was no equipment change for this upgrade and talking to Spectrum in store they said there doesn't need to be (and in fact refused to give us any newer equipment).
Any ideas? I'm about ready to just cancel my service and go with Frontier since they offer Gig service for about the same cost and it seems to get better reviews.