u/pouring_out

Timer countdown for PIN

what even is the point of making me wait 8 minutes for a PIN, calling and texting the customer, if at the end of the countdown Uber has me leave the order anyway? I was really hoping there was going to be a free bite to eat at the end of that 8 minutes standing in the cold at 3am. Does Uber ever tell you to just keep the food? Is there a penalty if I just skip the PIN and countdown and deliver the order before the timer so I’m not wasting my life on the shitty customer?

for clarification: I’m referring to when you arrive to the correct location, knock on the door, message, call, etc and the customer refuses to engage with me in order to provide the PIN, so I have to wait out the timer before I’m allowed to leave.

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u/pouring_out — 1 day ago

▲ 14 r/UberEatsDrivers

No. “Courier” did NOT cancel.

The fact that they can send us to a closed restaurant and we get nothing for it is just a spectacular turning of the screw on everything. DoorDash at least offers half pay or something like that. Uber says it sucks to suck. On a different one a few days ago I tried escalating through support. their AI bot said a fare should be owed but wouldn’t get it sorted so I asked for a person. the person said they can’t pay a fare and would note my concern. gee, thanks.

u/pouring_out — 3 days ago