u/neglectedfraud

Seriously been trying to get someone on the line for three days now about a billing issue and I just keep getting bounced around. I dont know if its a staffing thing or what but it never used to be this bad. Finally got through yesterday and the person I spoke to could not even see the notes from my last call so I had to explain everything again from scratch. Just wanted to know if other people are dealing with the same thing or if I just have bad luck with timing.