[DMSS] Account login issues on Android, but fine with iOS
Good morning.
I’m having an issue with the DMSS app for Android, if someone has any knowledge to share please?
I have iOS devices, have logged in, can log out and back in again without issue. My wife has an Android device and I’ve attempted to log in with the same credentials however it’s reporting incorrect username and/or password.
I’ve deleted the Android app, cleared cache, cleared data, enabled all permissions and it still fails to log in.
All devices are on the same network. The NVR is hardwired. And I have no issues accessing cameras on my iOS devices either connected on wifi, or away from home. All firmware is up to date across everything.
Are there any tips or tricks left to try please?