so, my spa is a destination, spa, we have hot tubs, and cold plunge and massage services. It turns out that my boss made it so the front of house gets tips for the water journey, so if my client goes to the water journey and comes to me, the tip can be divided by the water journey attendant, and the massage therapist. Is this fair?
It’s my first massage job out of school and so far it’s been kind of a whirlwind with a lot of things going wrong and being told one thing and then being the other.
i don’t know what to do, because that’s where a lot of our tips come from and the front of house doesn’t do anything to really get a tip… So I don’t understand why they implemented this to where now you can select an amount and 20% of the tip will go to the therapist in 20% will go to the water journey attendant, even if they didn’t do anything and it’s my money :(
any advice would be appreciated lol