u/koji9

Hello, Today I purchased and activated a new modem, Netgear CM3000. I was previously using an XB7 provided by Xfinity. This past Wednesday my internet had died and I returned the XB7. I briefly used an Arris S33 that I own. It was only today that I realized the S33 cannot give me the 300mbps upload speeds I was receiving with the XB7. So I bought and activated the Netgear CM3000 but I'm only seeing upload speeds of around 30-40mbps. I'm hoping someone could take a look at my account and remove the S33 if its still present and to verify the correct config file is being sent to the CM3000 to achieve uploads of 300mbps.