u/kingg-01

currently taxiing and the couple in row 2 rang the button for a FA.

FA came over ”how can I help?”

Couple: “How can we turn off the ads?“

FA: “huh?”

Couple: “like the bonvoy ads, and stuff“

FA:“oh! its the company they are on all of them“

couple: “we didn’t pay first class to see ads”

FA *laughs to make it light hearted*: “yeah i get it you’ll get a email with a survey make sure to let them know, I mean all airlines have ads you know they are paying money *little laugh again*

couple: “why can’t you tell them“

FA: ”they really listen to customer feedback not the FA’s”

couple: “I will be filling out the survey I can’t believe we paid for first class to watch a bonvy ad“

i’ve been attentive this whole time. I don’t think I saw a bonvy ad yet haha, just a starlink one but who’s knows 😂 nearly choked on my thoughts when they asked the question.

in all seriousness, the FA was really nice about it and I partly get it.