





Help! Ultra Clear Laser Gone Wrong
Hi everyone,
I had UltraClear laser + PRF targeting my under-eye/tear trough area on April 13th. Two days later on April 15th I was brought back in and treated again with the laser only because the clinic felt my under-eye wasn’t treated enough. They have been truly awful in handling my subsequent complaint. I’m now 19 days post first treatment and experiencing:
A circular indented hot spot mark on the right under-eye area
Hyperpigmentation around the treated area
Ongoing redness and inflammation
Tear trough hollowing more pronounced than before
I had this treatment done because I wanted to feel beautiful on my wedding day which is only months away. I’m devastated. I didn’t have any volume loss or hollowing issues prior to the laser — I was simply trying to address fine lines and tighten the area.
I have a separate dermatologist who prescribed Elidel (pimecrolimus) and I’m currently also using silicone gel and Calecim serum. I had PRF injected during my first session.
My questions:
1. Has anyone had a similar experience with UltraClear or any laser under the eyes?
2. Has anyone experienced temporary hollowing post laser that resolved?
3. Did anyone experience hyperpigmentation that resolved?
4. Has anyone found treatments that helped fix or improve these specific issues?
Any experiences, advice or treatment suggestions welcome. Thank you so much!!