u/jjjohhn

Lost internet last night, I live in a block of flats and all my neighbours have it internet besides myself. Most are on hyperoptic as well. Called up support they did their checks and said an engineer needs to come in, but because of the weekend and bank holiday he said that’s only likely to happen next week, don’t even have a date yet…

I know this probably won’t be solved here but just checking if anyone else has had this before and if it’s just likely faulty equipment? Never had an outage in 4 years using hyperoptic… internet light is red all the others are green…