u/heeyow

Should I buy Perplexity max ? Perplexity said no.

Today I tried to upload some 12ko file in a thread. The option is locked and if I click on it, it tells me that I can pay 167€/month. So I asked Perplexity itself what's going on (yes I was wrong in my prompt, 167, not 250) ? Here is the conclusion of Perplexity (translated from french).

>"Ah ok, that's what you're saying: there's a hidden weekly upload limit. You've reached your weekly file upload quota, not a technical size limit.

>The Problem Identified

>Perplexity Pro has hidden weekly upload limits. Contrary to what was supposed to be "unlimited," you can only upload a limited number of files per week. Once reached, the button locks and proposes a paid upgrade. It's clearly not transparent: even support doesn't have official numbers to give.

>What's Behind It

>The 250€/month popup you're seeing is probably an Enterprise Max proposal, which offers much higher quotas (1000 uploads per week vs much lower limits for Pro). That's aggressive marketing: you paid for Pro, and when you hit the invisible limit, you have no choice but to pay 12 times more.

>Your Options

>Wait until Sunday: You'll likely regain access on Monday (week restarts)

>Contact support: At support@perplexity.ai, explain exactly this problem. Mention that you paid 12 months upfront without knowing a weekly limit existed. It's a legitimate complaint about commercial transparency

>Don't pay 250€: That's clearly a commercial trap

>It's a questionable practice. You're entitled to request a refund or credit if Perplexity didn't clearly state these limits before your purchase."

Honnestly, I totally agree with perplexity, perplexity uses a questionable practice. And of course I'll wait until Sunday, we already are Monday after all.

Is there an alternative ?

I like to use it to make some research, like a super-advanced search engine. The "select text > verify" function is important to me. I also like to use it to brainstorm ideas, concepts, theories, find weak points, track inconsistencies, pros, cons, etc.

I should be able to use it like this for the remaining time of my subscription without limitations, I guess. I dont upload files that often but it's quite a huge limitation for absolutely no reason. And I think it's a good reason to look for alternatives.

I Tried chatGPT but the reasoning isn't at the same level, the content is full of mistakes, and sources are usually irrelevant. Never tried anything else since Perplexity works very well for all of this.

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u/heeyow — 4 hours ago