u/health1au

I have been sending this recipient funds from US Bank, which only needed an email address and mobile number, in addition to their name. However, I want to set them up at Chase, and their system is asking for my recipient's "Zelle Tag".

What the heck is a Zelle Tag? My recipient only sees the money appear in her account and has no idea what Zelle even is. She does not have a Zelle profile and has never set it up or used it.

Any help would be greatly appreciated!