Kuat SR Rivian Specific Bike Rack - Issues
Anyone else actually buy these racks?
I think the design is great, as it sits right in the rack and uses the rack design to make install and take off super easy. Unfortunately the specific pieces that are used to attach the rack to the cross bars seem like they have serious issues. I received the original that came with the rack and one of the levers was so loose that it will not hold anything and there is no way to adjust it, and the other lever split apart during the first removal. Rivian pointed me to Kuat who was very good to deal with and they sent a replacement right away. Th replace actually showed up broken and missing one of the little screws.
Did I just run into some really really bad luck or have others had similar problems? I thought I was buying quality with Kuat, now, not so sure.