u/flofraz228

I reached out to Hoarding Rescue (hoarding rescue dot com) today to get an estimate for a relative, and it was a disaster. The person I spoke with, Anthony, came across as condescending. He categorized the job as a Level 5 (highest level), but when I pointed out that their own website describes Level 5 as involving unsanitary conditions and structural damage—neither of which applied—he got irritated. He then offered to call it a Level 4, as if that were a reasonable concession, even though the criteria I was reading suggested it was actually a Level 2. I let it go just to get a number, and he came back with $5,000! Having worked in property management and overseen post-eviction cleanouts, I know that price is outrageously high. When I asked what level he used to calculate that quote, he got defensive, started talking rapidly, and flat-out wouldn't answer. After I asked him again just to clarify the level, he hung up on me. I tried calling back to speak with a manager, and he said he doesn't have one. For comparison, the next company quoted $725—not $5,000. Several facebook commenters confirmed that they were ripped off by this company too. They quote the customer double what they pay the crew to remove junk and they promise extra cleaning services which aren't actually provided. The company was just formed a year ago and has no physical location or ownership information anywhere online. Typical of scammers. You've been warned!