Holosun Customer Service
I have an EPS Carry that is no longer holding zero. About 350 rounds through it and it has been flawless until now. I noticed the rounds are not impacting where I'm aiming - so went to re-zero it.
They are all hitting 2" high at 5 yards. Tried to re-zero it and no change. It's like the dot is stuck and the adjustment screws aren't adjusting it. I switched guns to one with a different optic and its dead on.
I reached out to Holosun for an RMA and they came back and said to re-zero it at 25 yards, that they could not be zero'd at such a close distance - they most certainly can! All of mine are zero'd at 5yds, with the point of impact being 1" below the point of aim, giving you a true 25yd zero on a pistol.
Waiting for them to reply to my email, but don't have high hopes based on their initial response.
Has anyone else found Holosun's customer service to be lackluster?