question about “email recipe”
Okay so a few days ago I had done a drop and go to my local CeX. Today I sent a email to support to ask if I could get an update on my stuff. I then got an email back earlier saying they will contact the said CeX I sold stuff to
Fast forward to like 10 minutes ago I received a new email…but im not too sure what for? I’ll copy n paste the email here (although I’ll be censoring personal details like my name and such)
Dear (real name),
Thank you for booking in your item/s with CeX, your item/s are listed on the attached receipt.
Please retain this email and receipt as staff will request for this upon your return to the store.
Thank you for choosing CeX.
And the attached pdf file reads the following.
Receipt of Goods
Test Monitor/TV
(Test, UK) 1@ £0.00
Serial Number : (the serial number)
Total Item Count: 1
Estimated Return Time:
17:00
21/04/2026
Please Note: Return times are estimates only and can be
subject to change due to various factors in store.
Declaration when booking goods in for sale
or warranty testing and repair:
The goods above are legally mine.
If goods are unclaimed 14 days after the date
of this receipt, we reserve the right to
dispose of them in any way we see fit.
Naturally, this does not apply to customer
returns under warranty.
YOU ARE SELLING YOUR DEVICE HAVING REMOVED
ALL PERSONAL DATA BEFORE YOU HAND TO US
Full terms and conditions are available
on request. This receipt is your sole
proof of transaction.
Global Accounting Scheme
Again, sorry if this is a dumb question but I just don’t know what this email is for exactly💧💧