As the title suggests, I need testers for my project. I want to understand how a new user navigates my platform and what difficulties they encounter on a daily basis. For more information, please contact me privately or email me at Paolonntt@gmail.com. The helpdesk address is www.taskdesk.it.
Most small teams already use conversations as a ticket system.
The problem is that after a few days everything disappears into:
* WhatsApp chats
* Slack messages
* emails
* calls
* random screenshots
So the same problems get solved over and over again because nobody remembers the original solution.
That’s why I started building TaskDesk
The idea is simple:
conversational tickets.
Tickets that feel natural like a chat, but stay organized, searchable and saved over time.
The video shows a small example of how comments and saved solutions work inside a ticket.
Main goals:
* fast setup
* lightweight
* searchable history
* saved solutions
* simple enough for non-technical teams
I’m currently looking for a few small teams willing to beta test it in real-world usage.
Especially interested in teams currently managing internal requests through chats, emails or scattered messages.
Would genuinely love honest feedback on:
* what feels natural
* what feels confusing
* what people ignore completely
* whether teams actually keep using it after the first few days
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
E
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I’m looking for a few small teams to test a very lightweight internal helpdesk I’ve been building.
The idea is simple:
tickets that feel like conversations instead of enterprise software.
Main focus:
* extremely fast setup
* simple enough for non-technical teams
* searchable history
* saved solutions
* less chaos than WhatsApp/email
I’m not really looking for “startup feedback”.
I’m more interested in understanding:
* what feels natural
* what feels annoying
* what people ignore completely
* whether teams actually keep using it after day 1
Free access obviously.
In exchange, I’d love honest day-to-day feedback.
Especially interested in small businesses currently managing requests through chats, calls or scattered messages.
I noticed something about small businesses.
Tickets already exist.
They’re just hidden inside:
* WhatsApp chats
* voice notes
* phone calls
* “I told you already”
* group messages full of lost requests
The problem was never communication.
The problem was remembering everything.
So I built TaskDesk around one very simple idea:
make a ticket system that feels like a normal conversation.
No endless setup.
No enterprise dashboards.
No complicated workflows.
Open a ticket.
Reply like it’s a chat.
Everything stays organized.
But most importantly:
the solutions stay saved too.
So when the same issue happens again 3 months later, nobody has to start from zero.
What surprised me the most is that many people on the team don’t even see it as a “ticket system”.
They just use it naturally.
And honestly, that was the whole goal.
Hi everyone,
I own two betting agencies with two partners and four employees. It's a sector where management software isn't provided, so over the years I've always made do with spreadsheets and somewhat homemade tools.
Since the development of AI, I've become interested and stumbled upon Replit, which is how I realized I could create the apps I'd been looking for for years.
The biggest problem was finding a work scheduler; all the software from the big companies was either too expensive or just wasn't right for me.
I invested several hundred euros and finally managed to create a website where I can do what I need.
I've been using it for my business for several months, and there seem to be few problems to solve. However, at this point, I'd like to try selling it to small businesses.
I'm looking for advice, both on how to improve it and how to market it.
Any help is welcome, thank you <3