u/elcuydangerous

App stopped working this morning just in time for my commute.

App hasn't worked all day and I am being told by customer service that certain devices do not have access to the new app. AND you cannot access the old app anymore.

So you may not be able to access the new app until it gets rolled out to your device. But you also cannot use the old app because it is discontinued.

The customer service suggestion, go and ask for a courtesy ticket at Penn station.

NJ Transit has to be the most inept transit system on the planet. I have been in trains where you have to shit through a hole on the floor of the bathroom car, and even they can figure out basic ticketing.