u/dumplingluvrr11

would mercari honor partial refund if seller and buyer agree on price ?

i bought a ipod nano 3rd gen for $65 and when i charged it … two vertical white lines on left side of screen we’re present :( not disclosed in listing. also looking back the ipod isn’t on in photo 😅

i message the seller and let him know before submitting refund request. he tells me this likely happened during shipment. my dad says that sounds off as the lines are usually lcd issue and it’s an old device😅 it was also packaged in bubble wrap and poly mailer which i included in the refund request

i know partial refunds are rare but .. if we can agree on a price would mercari allow it ?? i was thinking $20-35 back since ill have to replace the screen .. if i had known there were lines i wouldnt of bought it in first place. id keep if i got some money back though.

the button is a little wonky too i have to press hard for the menu 😭 had to wipe it down

has anyone ever done partial refund ? if so how did it work out ? and should i just return the ipod.. 🫩 thank you!

reddit.com
u/dumplingluvrr11 — 14 hours ago