u/dizzyoatmeal

tested and working

TLDR: When you cancel cable, take back all equipment, not just what they ask for.

I got conned into giving up my cable card (and connected tuning adapter) three years ago, but they never asked for it back (and considering they long ago closed the only office close to me, I wasn't going to go out of my way to return them). When I finally cancelled my last Spectrum service this week, I asked specifically what needed to be returned, and only the internet equipment was mentioned. I also received an email saying the same. Then no sooner had I dropped that off at a UPS Store, I get an email saying now they want the tuning adapter too (no mention of the cable card but I'm sure as heck going to bring it as well). I found that surprising considering how hostile they are to cable cards. Do tuning adapters have some other use that they'd want it for? Or maybe it's just expensive equipment that they want to write off?