Under Openreach investigation after cable strike – How do I contact them for an update? (Stuck in hiring limbo)
Hi everyone,
I’m looking for some advice or a specific contact point within Openreach. I’m a Copper Engineer based in London, and I’ve run into a major roadblock with my career.
The Backstory: A little while ago, while working under Kelly Group, I had an accidental cable strike. Following the incident, I was let go by Kelly Group. Since then, I’ve had zero communication from them, my contracting company (Neptune Resources), or Openreach itself regarding the status of my credentials or my "standing" on the network.
The Problem: I’ve been applying for new roles with other companies that work on the Openreach network. Every single one has come back and told me the same thing: I am currently under investigation by Openreach, and because of this, they cannot proceed with my application or grant me access to the network.
I am essentially "blacklisted" from working while this investigation is open, but I have no idea how long it will take, who is handling it, or how to provide my side of the story.
My Questions:
- Does anyone know a specific department, email, or phone number within Openreach (Compliance, Governance, or Accreditation) that handles engineer investigations?
- Has anyone else dealt with Neptune Resources or Kelly Group in this situation?
- Is there a way to expedite this or at least get a timeline? I’m stuck in a position where I can’t move forward with my career because of a "silent" investigation.
Any help or "insider" knowledge on who to talk to would be massively appreciated. I just want to get back to work.