u/derekmp1187

▲ 7 r/adt

The Google AI Pro / ADT "Subscription Collision" is real—Here is how I’m fighting their $750 exit fee.

I’m a Pixel 10 Pro user with Google AI Pro. I’ve discovered a permanent subscription Collision' where ADT’s legacy software is architecturally incompatible with flagship Google Home Premium accounts.

My experience:

  1. Safety Breach: Smart locks didn't work for 7 days post-install, leaving my home unsecured.
  2. Admitted Negligence: My ADT rep officially documented that the install was 'professionally deficient.'
  3. The Trap: ADT is demanding $750 to cancel a non-functional system.

I just sent a formal Notice of Intent to Arbitrate citing the April 2026 DOJ Settlement ($1.26M). If you're a high-end Google user stuck in this same 'collision' loop, let's connect for a mass arbitration effort!!!

reddit.com
u/derekmp1187 — 1 day ago