u/computethescience

these guys are fucking scammers

had to fight these fuckers to replace my battery, which is barely a year old. sensors only worked for half the year. they wanted 160 for the battery and 59 for the servicer charge. mind you this equipment is 1 year old. when I asked the service rep how long the batteries should last, they said 2 years. then why is mine dead 50% of its supposed life?

got them to credit me 160 and replace my sensors that weren't working.

to cancel id have to pay 800!!! this shit should be illegal! I dont mind the contract, IF THEY ARE PROVIDING THE CUSTOMER SERVICE THEY PROMISE. they use 3rd party installers so they need to ignore as many customers as possible.

reddit.com

u/computethescience — 1 day ago

▲ 2 r/aquarium+1 crossposts

I have a rimless tank and am running into this new issues. Ive had this filter for about 3 months and I really like it a lot. I just recently started running into issues where, if I fill my tank really high, the water a little above the clips, it creates some kind of shiphon and starts dripping water via the back until the water can no longer tought the filter to create the siphon. I never had this issues until I tried filling to the top. Anyone else have this issue? would a foam back between the clip and the tank help?

u/computethescience — 10 days ago