u/comfisweatrs

Has anyone who experienced the recent hail damage actually been able to get on the phone with anyone from claims? It seems like I have called at least once a day for the last week and haven't even been able to get anyone on the phone. My local agent knows genuinely nothing about the claims side and I am starting to get a little bit frustrated with the whole process.

Any advice or tips would be awesome, I have never dealt with insurance before like this and I feel like they are kind of taking me for a ride.