u/coax_k

▲ 2 r/Shure

MXW Software v1.2.0 - Shure's Cleverbridge delivery has completely failed. Anyone able to share the installer?

Hey all, hoping someone here can help with what's turned into a genuinely ridiculous situation.

I picked up an MXWANI4 to interface my Tesira Forte's Dante network with an analog amplifier signal chain. Unit is on the network, alive, fully discoverable via Dante Controller, passing audio at the Dante level. The hardware is perfectly healthy.

The problem: I can't configure the Shure side of it because I cannot obtain Microflex Wireless Software v1.2.0. The original Flash-based web UI is dead (obviously), and Shure's replacement desktop app is the only configuration path. Without it, the unit is essentially a brick from a configuration standpoint.

What I've tried over the last several hours:

  • Shure US site download → Cleverbridge registration → confirmation email (ref 540860793) saying "you'll receive your product directly from Shure" → no Shure delivery email has ever arrived
  • Shure Asia regional site → same Cleverbridge dead-end
  • Shure software archive page → every Download button → Cleverbridge → same loop
  • Cleverbridge Purchase Lookup tool with reference number → no working link
  • Softpedia, Softonic, FileHippo, FreeDownloadManager, Software Informer → none of them carry v1.2.0 (they all have SUU because that's been freely distributed since 2014, but the newer MXW Software is locked down)
  • Wayback Machine on Shure download pages → no direct file captures
  • Various site: and inurl: searches on Shure's own CDN subdomains → only documentation surfaced, no installer
  • Spam folder, promotions folder, every filter checked → nothing

SUU works fine (got that, used it, firmware is current). Dante Controller works fine. The block is purely the Shure-side configuration software.

Background - why this is genuinely broken:

Shure killed the Flash UI when Adobe killed Flash in 2020. Built a replacement desktop app. Locked the replacement behind a Cleverbridge-gated registration flow that fails for international (AU in my case) customers. There is no documented alternative path. The product I paid for cannot be configured because Shure's distribution chain has failed to deliver the only software that can configure it.

Multiple Cleverbridge support pages document this as a known issue requiring manual support intervention. I'll be emailing Shure Asia support, but their turnaround is business hours US time and I'd really like to get this commissioned tonight.

The ask:

If anyone here has the MXW Software v1.2.0 installer sitting on a build USB or in a downloads folder, would you be willing to share it via DM? I'm not looking to bypass any licensing — the software is freely distributed by Shure, I just can't access their distribution. I'll independently verify the file hash against any official source I can find before installing.

Alternatively, if anyone knows a working direct download URL that doesn't route through Cleverbridge, that would be equally welcome.

Cheers, and thanks for reading this far. Welcome to roast me if I'm missing something obvious.

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u/coax_k — 1 day ago

Built a signal flow diagram for my Clair R4-III + Biamp Tesira Forte build - what would you change?

https://preview.redd.it/9nv1bn9xgzzg1.png?width=3720&format=png&auto=webp&s=62ec580805324361682b1c98139f7f16ca3c49f7

Long time lurker. Finally building something worth posting.

Picked up a stereo pair of original Clair R4-IIIs a while back. Lititz-shipped, all original JBL components inside (2242H LF, 2020H MF, 2446J HF on horn). Spent the last few weeks documenting the signal flow as a working bible for the build. Posting for critique.

Build context: lives at home as the primary listening rig but goes out to gig 5-6 times a year. Architecture has to work for both, which shapes some of the choices below.

Architecture

Source side is a PC running playback plus REW, going Dante into a Biamp Tesira Forte DAN CI. The Tesira is doing all the heavy lifting: active crossover, EQ, delay, polarity, limiters, the lot. R4-III preset was originally a Lake factory module called "10000Q · R4III_EA". Have translated it across to Tesira with the topology fully preserved. LR4 LPF at 289.2 Hz on the LF/MF split, LR2 HPF at 251.8 Hz on the mid, LR4 HPF at 1600 Hz on the high. Per band delays at 1.20 / 0.89 / 0 ms. HF polarity inverted.

Network is a pair of Shure MXWANI4s. They're doing triple duty: Dante endpoints, 4 port PoE switches, and analog conversion. PC and Tesira both sit on the Dante network as peers through the Shure switching. Audio stays digital end to end and only gets converted to analog right before the amp. Patch between the two MXWANI4s makes the whole thing one network.

Amplification is currently an MC2 Audio Delta 40 (4 channel, 500W into 8Ω) driving the Clair pair. NL8 fan out at the amp end, single cable run to each cabinet. Pins 1+/1- carry LF, pins 2+/2- carry M+H to the internal passive crossover at 1600 Hz. Sub amp and mid amp are planned, but the model is TBC.

Cabinets are the Clair pair installed. Sub layer planned as either an F221 horn loaded or a DIY SKRAM build with B&C drivers. Haven't decided. Mid layer cabinet model also TBC. Will sit between the subs and the R4-III LF section as a kick / mid bass band. Although not entirely sure this will be required, but might be fun anyway, would just introduce more work recalibrating the whole build again.

Tier 1 limiter values shown on the diagram are conservative for first audition. LF at 0.0 / +3.0 dBu RMS/Peak, M+H at -8.0 / -5.0. Will graduate to Tier 2 once the system is verified to be working. RMS time constants on the M+H band are 5ms attack and 150ms release after looking into how Powersoft, EAW and MC2 do it.

The obvious

Yes, the Delta 40 is underspec'd for what R4-IIIs can actually take. But it's what I have lying around. Spec sheet wants something in the 1500-2000W/4Ω class for full output. The Delta 40 puts out about a quarter of that.

This is intentional for phase one. SPL targets at home are well below where the cabinets get stressed. Limiters are calibrated to the Delta 40 clip ceiling rather than the thermal limit of the drivers, so the system stays clean within the amp's headroom.

Upgrade path is identified. Looking at Powersoft X8 or K series, etc., once the broader system is fleshed out. Dante direct preferred, so the Shure D/A stage drops out of the Clair feed (or at worst stays in to help the other non Dante amps). Bonus for the gig deployments where headroom actually matters.

Open questions

Sub cabinet, F221 vs SKRAM. Looking for genuine sub-30 Hz extension, ideally flat to 25 Hz at -6 dB, with horn loading for efficiency around the 100 dB / 1W / 1m mark. F221 saves time on assembly but $$. SKRAM is the same driver class but DIY build from published plans, total control over fabrication quality, but a serious shed project. Cost is roughly the same all in. If you've gone either way, what would you do with hindsight? Particularly interested in whether the SKRAM build actually hits its predicted response in real-world rooms or whether the F221 is a more reliable performer.

Mid layer cabinet. Trying to figure out if it's even worth adding, but if I do, I'd want it covering roughly 80-100 Hz up to 250-300 Hz. The thinking: take the kick band off the Clair LF section so the 18" 2242H isn't doing both deep LF and upper bass, and add some punch in the upper bass / lower mid range that horn-loaded mid bass cabinets do better than direct radiator 18s. Looking for horn loaded, high efficiency (around 104 dB to match the Clair sensitivity), reasonably compact for the gig deployments. Funktion-One F1201 is the obvious reference, but open to other options. Or is the whole layer overkill given the R4-IIIs handle the band fine on their own?

Eventual amp upgrade. Dante direct preferred so the Shure D/A stage drops out of the Clair feed. Powersoft X8 or K series, Lab.gruppen FP series, Linea Research all on the radar.

Heretical to even mention I know, but having looked closely at the Chinese tour-grade amp scene, some of the gear genuinely impresses on paper. Sanway DT18K4 / DA18K4 / DA24K2 (Powersoft Ottocanali clones with Brooklyn II Dante cards) and Admark AD442 / AD42 (similar topology, GaN PSU on the higher tier) are the two that have come up repeatedly. Spec-for-spec they sit alongside the Western touring amps at roughly a third of the price, and the actual Powersoft / Lab.gruppen / MC2 / Linea Research factories are mostly all in Guangzhou anyway.

What I can't tell from desk research is real-world reliability and consistency over a few years of gigging. Marketing copy says all the right things. Forum threads are a mix of "incredible value" and "fell over after six months". Anyone running Sanway or Admark in actual touring or install service - what's the honest read? Particularly interested in QC variance unit-to-unit, support responsiveness when something does go wrong, and how the Class D output stages hold up vs the Powersoft / Lab.gruppen reference points.

Not committed to going that path. But not ruling it out either if the operational experience is solid.

Anything obviously broken that I've missed? The architecture has been peer reviewed but not fully built out yet. Tops, MC2, DSP and Shure Dante units are in hand right now, the rest is in the pipeline and to be finalised hence this post.

Cheers.

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u/coax_k — 5 days ago

Anyone got any up and running in Australia yet?
Would love to wrap my ears around them if so.
Happy to travel to your next event etc as well.

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u/coax_k — 13 days ago