How to contact a human being for Support
This is so maddening.
I got kicked out of my Verizon page after entering the wrong code. Then I got a message asking me to reset my password. Only at first the system didn't even recognize the number I actually use on my phone. Then all my attempts to reset my password went into a maze of two-factor authorization which continually responded to my validations by saying something had gone wrong.
Ultimately I got a message - I kid you now - saying "We are sorry you are having trouble. Goodbye."
Having asked at a store, I tried to dial *611 and repeat "representative". Which brought me to a link to... an AI thread. Which then bombed out.
Basically, I can't do a thing to reset my password nor contact a single human being to get help.
Anyone got a trick to get in?