Receiving a product varient
A few days ago, I ordered and received an item that was a varient of the listing shown. It mostly worked as the original item but the product number was different and the shape of the item was also slightly different.
I searched this sub and found a few posts stating that you shouldn’t review and some saying they still would with the responses seeming mixed.
I reached out to Vine’s customer service to make sure. I gave the order information as well as a list of the differences between the product page and the one I received. They responded to me within a couple of hours saying that the differences I found could still be useful for the community & they gave me the option to decide how to proceed. I could get it removed from my queue or continue the review as is but just needed to let them know which i would intend to do.
I decided to continue the review as normal since I had already taken time to write out the review so the bottom line is make sure to contact the Vine customer service if you are unsure but their main stance seems to be a major deviation from functionality. Hopefully this helps someone in a similar situation.