u/carnstar

Updating ClickUp Worldwide Status page can save headaches

Updating ClickUp Worldwide Status page can save headaches

Hey Everybody and especially ClickUp-

Open letter here. If there's something broken in the software, just document it on the status page. I couldn't search in my desktop app.

https://preview.redd.it/mbq99i1k0r0h1.png?width=1334&format=png&auto=webp&s=3e4b7ae134b0eab5b44275acb3109c81bb20bcb7

Went to the effort of troubleshooting after finding no entry on the CU Worldwide Status page. Checked the web app (which could search). Refreshed the desktop app. Uninstalled/reinstalled the desktop app. Then Uninstalled, deleted the AppData, and reinstalled, still no resolution. About an hour of poking around.

After evading the AI bot to talk to an agent, found that this was a known issue. That is not a problem in my book. It is just that I lost an hour fixing something that was broken server-side.

https://preview.redd.it/i9oioaj81r0h1.png?width=903&format=png&auto=webp&s=0171c6b8c6e8da203953ca197649e9b2a6008024

https://preview.redd.it/oakknnkc1r0h1.png?width=891&format=png&auto=webp&s=776bfdace298f1454cf73fa3b24654c222cf7bd3

It almost seems like a culture-thing. To be avoidant of a known issue.

https://preview.redd.it/w4pmuq5i1r0h1.png?width=847&format=png&auto=webp&s=9653441184e16aa284f7a9a78794df1bedbbf8d4

Not mad at ClickUp. Love the tool. I haven't had my pocket picked by weird AI charges or anything. Just want my hour back.

reddit.com
u/carnstar — 1 day ago