Hey all, looking for some advice here because this situation left a pretty bad taste in my mouth.
I recently bought a car from a dealership. During the deal, the person closing everything told me (pretty clearly) that they were “throwing in” a warranty/protection ( cloth/interior protection). I took that as it being included at no cost. He used the word “free”.
Later, I realized I was actually charged for it in the contract. I’ll own my part I signed the paperwork and didn’t catch it at the time (long day, probably should’ve slowed down and double-checked everything).
That said, what bothered me more was when I brought it up, the response I got back (including from the owner) was basically along the lines of “you signed it, that’s on you,” without really addressing what was said during the sale. It felt dismissive, especially since I wasn’t even arguing the signature part — just what was represented to me.
At this point, I’m not even trying to blow things up. is what it is. I’m more trying to understand:
Do I have any realistic recourse here?
Is this something worth pushing with corporate, or am I wasting my time?
Has anyone had success getting something like this refunded or adjusted after the fact?
Or is this just one of those “lesson learned” situations?
I come from a small business background myself, so I get both sides — just feels like there should be some accountability for what’s said during the deal.
Appreciate any insight or similar experiences.