▲ 21 r/arcteryx
Just a positive warranty story (Canada)
It's a boring story but I'm glad to see that the Arcteryx warranty still treats me well. I've done warranties in the past but this is the first in the past couple of years so I was a bit apprehensive looking at all the negative stories.
My 2020 Beta LT delaminated a bit in the back, so it's just about 6 years old. Brought it to the store, they confirmed it, and handed in a form for me then told me to wait for the response. The email came 2 days later giving me the full 600$ credit (with tax additional as well), and I just had to drop it off in store. Whole process took 3 days total.
Since I still have a spare shell from OR that is still perfectly good, I can now use the credit to strengthen my other aspects of my gear set up!
u/barcastaff — 3 days ago