AD300 Pro II Cannot get my device to connect to computer for Godox Firmware Updater
I recently purchased an AD300 Pro II and saw that firmware version 1.05 is available, while mine is currently on version 1.02. I wanted to update it, but I can’t get the upgrade screen to appear on the flash.
I just finished upgrading the firmware on my IT30, which was very simple, so I expected the same process for the AD300 Pro II—but no luck. I’ve tried almost everything. I removed the battery, then pressed and held the power/flash button while plugging in the USB-C cable from my Mac, but the screen remains dark. I also tried holding down the menu button while connecting the USB-C cable, but nothing happens. Finally, I tried holding down the Set button/scroll wheel while connecting the USB-C cable and still no luck.
Has anyone encountered this issue, or am I doing something wrong? Everything else works—the strobe turns on and operates normally—but I can’t get it to connect to my Mac. My IT30 connects just fine.
I would really appreciate any help.