u/anxiety_hurricane

Image 1 — They're not allowing me to sign into my personal account
Image 2 — They're not allowing me to sign into my personal account
Image 3 — They're not allowing me to sign into my personal account
Image 4 — They're not allowing me to sign into my personal account
🔥 Hot ▲ 54 r/microsoftsucks

They're not allowing me to sign into my personal account

This is also a rant. I updated my BIOS and everything went smoothly, BUT upon turning my pc on my Microsoft acoount had a different screen, saying how "you need to change your pin, your pin is no longer avalible due to changes in security, please change it" . To do that i needed to sign into the Microsoft account, I tried every password I can think of but it didn't work, so I clicked on "forgot password" it then asked me to enter my security email which I did, i recieved the code i typed it in. After typing it in it asked me to do it again. Because of two step authentication, and when I try to do it with my phone number or my security email instead of sending me the codes it says "this is temporarily unavailable". I am so mad that my whole account is basically blocked off because they can't help me. Contacting support isn't real I cannot find they're email, it just sends me to the sign in helper which sends me to the "forgotten password" screen once again. Its literally spinning me in circles. I tried using a VPN in a private browser I get the same messages. And sorry for grammar, english is not my first language.

u/anxiety_hurricane — 1 day ago