u/WormFoodODP

One Touch Transfer service.

Has anyone had any experience of the One Touch Transfer when moving ISP's?

If my new ISP cannot complete the order, or install the new fibre connection, will my connection and service with my current ISP continue as normal? I don't want to lose the current internet service if there are my issues with the new one.

TIA

reddit.com
u/WormFoodODP — 1 day ago
▲ 3 r/Zen_Internet+1 crossposts

New Fritz!Box 7530 AX

Hi,

I have bought a new (Zen Supplied) 7530 AX router from a well known auction site.

I have plugged in it and connected it to my FTTC line.

The router works (it syncs with Zen) and I can log into the web interface and my devices can connect over WiFi.

It did not require me to enter my Zen account details and I can view webpages (google) over the IPv4 connection.

The router will not connect to Zen's IPv6 Connection.(See Pic 1)

This is what I see when I run diagnostics (see Pic 2)

Pic 3 is the event log.

Any ideas why I can't connect to IPv6?

Do I need to change any settings?

Also, despite being able to view webpages, my email client will not connect and retrieve emails.

What I am trying to do is replace my current suppliedFritz!Box 7530 with the new 7530 AX as my main router, and connect the 7530 as a mesh repeater over WiFi.

Any ideas what I am doing wrong? Is there an idiots guide anywhere to achieve what I want with everything working as before when I only had the 7530?

u/WormFoodODP — 4 days ago
▲ 1 r/UKISP+1 crossposts

ONT placement

I am trying to see where the best place for a new Fibre (FTTP) installation.

How far can the ONT be placed from the cable entry point?

Can the fibre come in where the Red line is and the ONT be placed where the Black line is? (See photos 1 and 2)

Can the fibre between the entry point and the ONT go round the corner behind radiator pipes? (See photo 3)

TIA

u/WormFoodODP — 5 days ago

Leaving Zen

Will likely be moving to a different supplier for FTTP.

I want to get the new service up and running before cancelling Zen as I want to move my Zen Digital voice to a third Party (likely AAISP).

I assume I should not use the One Touch Switch option and then my Zen will automatically cancel when the phone number migrates.

Will Zen bill me for a part used month or a full month?

TIA

reddit.com
u/WormFoodODP — 5 days ago