u/WelcomeAbject298

Dear Ozlo Mods,

I tried messaging the mods, but I get an error that says “you can’t message that user.”

I ordered Ozlo sleepbuds about 6 months ago. They worked great until recently. I have been unable to stream Bluetooth. The buds immediately disconnect.

I had been working with support for a bit under two weeks on my issue.

Support had me cover the buds with my hand one at a time a week ago. I found the left one disconnected almost immediately and reported this back.

However, I have not gotten any next steps or response for over a week. I followed up three days ago and still did not hear anything. Could you help me get this resolved please?