Received a fake card/support doesn‘t care
I ordered a card for over 100€ which turned out to be fake after I confirmed that the card arrived. Also another buyer reached out to me that he got a fake card from Seller X.
So i contacted the support that Seller X is selling counterfeits with all the proof. After 14(!) days they closed my ticket with an auto response: „BuT YoU CoNfirMed, No MoRe tRusTeE SeRvicE“
I‘m kinda shocked that they don‘t even care a bit about that. I don‘t want my money back at all. But it‘s crazy that you won‘t even check the card or the Seller X after multiple tickets from other buyers aswell.
Today I lost a lot of trust in cardmarket.
And yeah I should have checked directly before confirming, lesson learnt. But as I said, it‘s not about the money it‘s about CM not caring.