Creating AI Portfolio Issues
Wanting to segregate AI trading bots away from my human portfolio and saw the feature to do this “AI Portfolio”. Added a bunch of finds to the account and went ahead running into this issue "apiKeys.createSubPortfolioAndKeyFailed”.
The http response indicates this is an issue with “CopyNotAllowed”.
I raised several requests to get the issue understood and today I got a hastily close support ticket and a response that doesn’t give next steps.
Now the feature has been totally removed from my account.
I’m platinum +, the account managers don’t answer when I call though and no response via email.
I just want to segregate the AI bots into their own area / API keys. Most other platforms do this without this level difficulty, how do I get to talk about the next steps and a solution to using this feature?
It's publicly known this is a working feature since March this year
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