We don't complain to companies enough
When the industrial revolution first started, progress was quick because a bad product would literally kill you in the worst case scenario and likely maim you otherwise. Now that we don't have PHYSICAL health as a consequence, we've kind of become complacent. When we get sent a survey for a product we own we ignore it, when an annoying change is made we grumble for a bit then acquiesce after a few weeks.
It sucks.
It sucks being the vocal minority trying to fix glaring accessibility issues with everything ever because the layman thinks its "not a big deal." Yeah? So what? Everything doesn't need to be the end of the world to bother fixing. In the disabled community, there's an aphorism that "disabled design benefits everyone" and its true. How much easier is it to type on a keyboard without looking than it is on a touch screen? How many able bodied people have you seen that still prefer the automatic door or press the door open button?
This needs to extend to the software world too, so many companies go out of their way to either impair their mobile app or their website to drive traffic to the other. "Please navigate to our website on a desktop device to see this page", FUCK YOU, everyone doesn't have a phone, no one asked you to hire a bunch of javascript web-3 baccalaureates. "Please use our mobile app to see updates and talk to support", FUCK YOU, I don't have infinite space on my fucking phone! No one is asking these companies to hire billion dollar web dev teams, I just want the app and the website to have the same fucking features. I know many of you have faced this issue when your fuck-ass bank or internet provider begs you to download their app so you can get $10 off your monthly payments. I have 3 of these clutter apps. I had many more for reward programs, what happened to just having a punch card?
I don't know about you guys, but I fancy myself a gamer. It's harder and harder to keep doing so however. With all this technological progress, our UX design has barely improved since the 90s. Why do so many games choose to start on maximum graphics settings and blaring audio? I know having benchmark tools takes up a lot of dev time, so I'm not asking for that. what I am asking for is HAVING THE FUCKING SETTINGS APPEAR BEFORE THE GAME INTRO! I genuinely don't understand why this is so rare. At most you may see some brightness settings on launch...great, all you've done is give me time to alt+tab and open my volume mixer. Maybe in the next 2 minutes of lag I'll finally make it to the graphics settings to turn everything off of ultra.
It really all starts from the top I guess, in chasing the Apple coattails, every company has become obsessed with streamlining everything and offering "simple" experiences with walled gardens full of interconnecting hardware and software. The reality of life is that "one-size-fits-all" experiences aren't really "for everybody," a pair of one-size fits all pants are transparent on a fat person yet too damn stuffy for a skinny person. It would really be for everybody if you offered more settings, more immediately and with more explanation.