u/Totes-Profesh425

Image 1 — Phaser 7800DN black smears
Image 2 — Phaser 7800DN black smears
Image 3 — Phaser 7800DN black smears
▲ 6 r/Xerox

Phaser 7800DN black smears

Hello! We're a small design studio from Antwerp, Belgium, and we work for mostly non-profit clients.

We have a Phaser 7800DN that we mostly use for test printing. Unfortunately, it is EOL, and we have been seeing black smears on the prints. I've attached some examples.

We'd love to replace the parts ourselves, if possible, in order to extend the life of this lovely printer. Any ideas what this could be? Tips for diagnostics?

After some research, we were thinking it could be the black drum unit. But honestly, we have no clue 😄

u/Totes-Profesh425 — 9 days ago