u/Tarijema

My bday was on May 7th. I order from JM ALL the time. Am signed up on the app and have received my points every other year. Well, I did not receive them this year and had sent an email to them and yet to hear anything back. I did notice on the app I was not subscribed to the email or something to that effect. But I have received points every other year. My email I sent addressed this. anyone else not receive there points or hear back after an email had been sent?