u/SurvivalStubbs

This is very upsetting. I never once in my life had something like this happen with any company. I was kind of on the fence about the Mudita Kompakt but decided to bite the bullet and take the chance on a smaller international company. I’m now out 400$ with no solution in sight. Oh and yes, the transaction has updated from pending to posted :/

EDIT: I would like it to be known that every person I’ve dealt with at Mudita has been incredible. They are doing all they can to help me. This post isn’t to knock the company, but to share my honest experience thus far!

u/SurvivalStubbs — 10 days ago

Hi everyone. I placed my order Friday morning at 5 A.M EST and was immediately charged but I didn’t recieve an order number or email confirmation or anything. I submitted a ticket and was told that they couldn’t find an order associated with my email address and to send them the transaction shown by my bank. I did so, but their customer service dept is closed for the weekend.

Has anyone else had similar issues? I’m a bit worried because I spent nearly 400$ and it seems my order was not received. Any insight would be great! Really want the phone!

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u/SurvivalStubbs — 13 days ago