u/Sugar_Comb01

i have been arguing with affirm for almost two months now. i opened a dispute (or thought so, the person opening it completely botched it) against a loan that was for a product that i was completely scammed out of. i provided everything under the sun for it. i then later find out they opened a dispute for the wrong order despite me describing in detail which order it was supposed to be - so then i have to go through the entire process again and attempt to cancel the first dispute that they messed up. they were both for something over $70 but under $80. i find out yesterday that the WRONG dispute goes in my favor, the one that NOTHING WAS WRONG WITH. and i was HAPPILY paying, and that the one that I DID NOT RECEIVE AND HAVE PROOF OF THE MERCHANT SAYING HE SCAMMED ME, did not go in my favor. this will now be the 11th time i have called the customer service. i am begging someone to tell me what i need to do to get this handled because i am financially in hardship now as of this recent two months and i CANNOT waste $80 on something i did not receive and have EXTENSIVE proof on not receiving