Hello all, I literally joined this gym less than 2 weeks ago, and 1 week later they posted that they were closing for a month (starting today) for upgrades. Very annoyingly did not mention this to me when I was signing up.
Main reason I upgrades to this gym over PF is the pool.
The next closests 24 gyms are about 30 min away and not all are open 24hrs so realistically, I will have to do something else for a month.
Is there any recourse for me here? I just sent a very angry email to the 24hr online inquiry email through my account but not sure if that will get me anywhere. Ideally I would like for them to extend my membership for 1 month for free to make up for the time lost.
Or is there another avenue I should be taking? I threatened to cancel and do a charge back on my credit card since I literally have only had access to this gym for 10 days til this point.
UPDATE: I go reply back to my message. I asked them to award me an extra month... they instead froze my membership for a month.
I drove to the nearest 24 hour fitness today and THAT one is also closing for renovation starting this week. My thought was that since I paid for year membership, I at least would be able to go some weekends IF they didnt freeze my membership. So just annoyed at the situation overall.
I could join another gym for just this month.... but that would involve paying for membership dues on top of a month of gym usage, so I just feel like 24 is really ducking me over and really trying hard to make things right by me.