u/Substantial_Arm6199

hey all! I recently got into commissions after receiving a burst of engagement on Twitter, I'm feeling confident about my work and would love to at least be able to get verified on VGen to get a steadier flow of commissions to afford rent and bills for the coming months. I have a couple services, most of which you can view on VGen, but I'll note them here with image examples too :)

Here are my portfolio links: Twitter, VGen, ArtStation (though it needs updating)

My prices are as follows:

Coloured Sketch:

• Headshot/bust – 60+ GBP
• Half body/thigh up – 80+ GBP
• Full body – 100+ GBP

Rendered Character:

• Headshot/bust – 70+ GBP
• Half body/thigh up – 100+ GBP
• Full body – 130+ GBP

Chibi:

• Base price - 120+ GBP

Sizes will vary depending on design/how much I want to draw of the character/what looks best in the provided canvas space. If you paid for a half body/thigh up, the artwork will cut off at some point between the waist and thighs, and a headshot/bust will cut off between the neck and chest. Full bodies will have no cut off.

Additional add-ons for the artwork can be requested and the prices listed below will be added to the base price of the commission. These are priced based on my skills at drawing specific add-ons, and each add-on may cost more depending on complexity. Please check my VGen services for specifics per commission type!

Disclaimers

• Base price may not be the price that you end up with! The price may increase depending on the design complexity, add-ons and fees from Vgen and Paypal.
• An additional fee will be added if you have a deadline for me to hit. My base deadline is a MAX of 3 months after the commission has been officially accepted, so if you need the artwork before those 3 months (though it’s likely it wouldn’t take this long) or as a priority piece, please be aware that this will increase the price of the commission and will be more expensive the closer the date is to the deadline.
• If you require a large revision once the artwork is completed it will require a fee.
• Artwork can only be used for advertisement, streaming assets and content creation if you have paid the Monetisation License fee. You must credit me wherever and whenever the artwork is used regardless of this fee.
• Artwork can only be sold as merch or profited from if you have paid the Commercial Merch fee. You must credit me wherever and whenever the artwork is used regardless of this fee.
• If you do not pay either of these fees and require the artwork only for personal use, please still credit me! Under no circumstances must my artwork not be credited.

FINALLY I have an actual reason to complain about Vinted on here. 5 months ago I sold a blind box figure to someone and requested an extension for shipping (it was Christmas time and as you can imagine, things were super busy). The buyer didn't see my request in time and the order was cancelled which, I put my hands up and admit, was my fault. The buyer was super kind and asked for the item to be re-listed to which I agreed, and I sent the item as normal after they bought the re-listed item.

Once the item arrived at the pick-up point they never went to pick it up which meant it got returned to me (which was annoying in itself as it was Christmas) and the buyer never spoke to me or contacted me once about this. I decided to leave things as they were until the item returned to me, but it never did. I didn't get back home from Christmas travelling until just before the New Year, and the item got lost in transit which meant I had to wait a whole month to mark it as missing. Fast forward to 4 months later and the package is STILL missing and has been marked as a suspended transaction with Vinted saying I'll be contacted shortly, which never happened. The buyer never got in touch with me and after checking my payments and transactions I can see that there's no record of payment, meaning that I lost out on the money from the item because Vinted never got in touch with me.

I say all of this without contacting Vinted support because I've had a different issue over the past week- I sold a 1.25k fursuit partial and requested DHL to collect the package, but they never showed up on the selected day and Vinted never updated to say that the collection window was missed or to reschedule a pick-up, it's just continued to say 'courier will pick up the item between 10am-5:30pm on May 8th (it's now May 15th and the chat hasn't updated)(I waited for DHL ALL DAY because they gave me such a vague time slot). I really don't know what to do, I'm lucky enough that the person who bought the fursuit partial is still interested in re-buying once the refund goes through (on a different website to avoid more Vinted struggles) but I'm incredibly angry at the site for never replying to my help requests. I opened up a case on the Friday that the collection was missed and heard nothing back up until Tuesday, at which point I tried to open up another case but it's now early hours of the next Friday and I still haven't heard back from either help request. For reference, I'm struggling immensely financially right now and am in desperate need of the fursuit money which is the only reason for selling it. Having to wait this long to get it to the buyer is really screwing me over.

If anyone knows any way I can ACTUALLY get answers from this awful app I'd love to hear it, but right now I'm genuinely livid at how awful the customer support is.