u/Stan_Damon

I have ziply 2.5 gig service...

it keeps resetting to 1 gig service...

I've been in chat with customer service who requested a modem reboot....

I have my own router (5 gig in 4 2.5 gig out)...

I reset modem it went back to 2.5 gig service...

this was two days ago, I randomly tested the speed again, it was 1 gig...

I rebooted the modem, 2.5 gig service returned...

I did another speed test 5 minutes later and it is now 1 gig service...

My Question:

has this happened to anyone else?