Going Nowhere Fast
I've had Mint Mobile for a year, great service and never a problem until now. I recently bought a new cell and since I wanted a stay on Mint, I stupidly bought the wrong Sim card in order to do this. I've called Mint many times in the last 10+ days to get them to send me the right Sim and never received it .. as a Senior I can't be without my cell. I've been transferred many times to the Tech department and in this time frame they tried to return my call one time (unfortunately my partner was driving when the call came thru but couldn't answer it).
Since im getting nowhere with Mint, I requested my Account and Pin#, so I can go to another carrier ... but guess what, they can't give it to me bc they can't get into my Mint account bc someone at Mint screwed up and put the wrong email on my Account ..... If THEY can't find a way to get into an account that they basically own and definitely screwed up, then who the h..l can !!!!!!!!! Sooo here again, I sit with no phone, sooo please tell me what to do ????????